Terms and Conditions

Effective Date: January 17, 2025

Address: 1422 Jefferson St, Wenatchee, Washington (WA)

Phone: (509) 662-2883

Email: info@artisandogwears.com

Website: https://artisandogwears.com/

1. Acceptance of Terms

By accessing and using the ArtisanDogWears website, located at https://artisandogwears.com/, and/or purchasing products from our store located at 1422 Jefferson St, Wenatchee, WA, you, the user (referred to as “you” or “user”), acknowledge and agree to be bound by these Terms and Conditions (referred to as “Terms”). These Terms govern your access to and use of our website and services, as well as any purchases you make with us. If you do not agree to all of these Terms, you are prohibited from using or accessing our website and making purchases from us. We reserve the right to modify these Terms at any time, and any modifications will be effective immediately upon posting on the website. Your continued use of the website or purchase of products after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for changes.

2. Use of the Website

  • License: ArtisanDogWears grants you a limited, non-exclusive, non-transferable, revocable license to access and use the website for your personal and non-commercial use, subject to these Terms.

  • Account Registration: You may be required to register an account to access certain features of the website. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account. You agree to notify ArtisanDogWears immediately of any unauthorized use of your account.

  • Prohibited Activities: You agree not to use the website for any unlawful purpose or in any way that could impair, damage, or disable the website or interfere with any other party’s use of it. Prohibited activities include, but are not limited to:

    • Posting or transmitting any material that is illegal, offensive, defamatory, obscene, or violates any intellectual property rights.

    • Using any automated means (bots, crawlers, etc.) to access or collect information from the website.

    • Attempting to gain unauthorized access to any part of the website, its servers, or related systems.

    • Engaging in any activity that disrupts, hinders, or reduces the functionality of the website or any services associated with it.

3. Product Information and Availability

  • Accuracy: While we strive to ensure that product descriptions, images, and prices displayed on the website are accurate, ArtisanDogWears does not warrant that product descriptions or other content on the website are error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

  • Availability: All products are subject to availability. We make every effort to keep the website current, but we cannot guarantee that any product listed on the website will be available at all times. In the event a product you ordered is unavailable, we will notify you promptly and offer alternatives or a full refund.

4. Pricing and Payment

  • Pricing: Prices for products displayed on our website or in our store are listed in US Dollars and are subject to change without prior notice. While we aim to provide accurate pricing, occasional errors may occur. In such cases, we reserve the right to cancel the order.

  • Payment Methods: We accept various forms of payment, including but not limited to major credit cards, debit cards, and PayPal. All payments must be received in full before an order will be processed. By placing an order, you represent that you are authorized to use the selected payment method and that the provided payment information is accurate and valid.

  • Taxes: You are responsible for any applicable sales taxes or other taxes related to your purchase. Such taxes will be added to your order at checkout.

5. Order Processing and Shipping

  • Order Confirmation: Upon placing an order, you will receive an email confirmation with an order summary and tracking information (if applicable). This confirmation does not mean that your order has been accepted, but rather that we have received your order request.

  • Order Acceptance: Your order is accepted only when we ship the products to you. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, pricing errors, or fraud suspicion. If we cancel your order, we will provide you with a full refund of the purchase price.

  • Shipping: We will ship products to the address provided during checkout. Please ensure the shipping address is accurate and complete. Shipping costs and estimated delivery times vary based on your location and selected shipping method and are clearly displayed at checkout. We are not responsible for any delays caused by the shipping carrier or other factors beyond our control.

  • Risk of Loss: The risk of loss and title for products pass to you upon our delivery to the carrier.

6. Returns and Exchanges

  • Return Policy: We accept returns of unused, unopened products within 30 days of the original purchase date for a full refund or exchange, provided you have the original receipt or proof of purchase. The returned product must be in its original packaging and in the same condition as when purchased.

  • Exclusions: We cannot accept returns or exchanges for damaged, used, or opened products unless they have a manufacturer defect.

  • Return Process: Please contact our customer service at info@artisandogwears.com or call us at (509) 662-2883 to initiate a return. You are responsible for any return shipping costs.

  • Refunds: Refunds will be processed within 10 business days of receiving the returned product. Refunds will be issued to the original payment method used for the purchase.

7. Intellectual Property

All content on the ArtisanDogWears website, including but not limited to text, graphics, logos, images, videos, and software, is the property of ArtisanDogWears or its content suppliers and is protected by applicable copyright and trademark laws. You agree not to copy, reproduce, distribute, modify, or create derivative works based on the website’s content without our explicit written consent. Any use of our intellectual property without permission is strictly prohibited.

8. Limitation of Liability

ArtisanDogWears shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or related to your use of the website or purchase of products, regardless of the form of action, whether in contract, tort (including negligence), or any other legal theory, even if ArtisanDogWears has been advised of the possibility of such damages. In no event shall ArtisanDogWears’ liability to you for any damages exceed the amount paid by you for the products in question.

9. Indemnification

You agree to indemnify, defend, and hold harmless ArtisanDogWears, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from or related to your use of the website, your purchase of products, or your violation of these Terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in the State of Washington.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

ArtisanDogWears
1422 Jefferson St
Wenatchee, Washington (WA)
Phone: (509) 662-2883
Email: info@artisandogwears.com
Website: https://artisandogwears.com/