Payment Policy

Effective Date: January 17, 2025

Address: 1422 Jefferson St, Wenatchee, Washington (WA)

Phone: (509) 662-2883

Email: info@artisandogwears.com

Website: https://artisandogwears.com/

Introduction

At ArtisanDogWears, we strive to make your shopping experience as smooth and convenient as possible, and this includes providing a clear and secure payment process. This Payment Policy outlines our accepted payment methods, billing procedures, security measures, and related information for purchases made both online through our website at https://artisandogwears.com/ and in our physical store located at 1422 Jefferson St, Wenatchee, WA. By making a purchase from ArtisanDogWears, you agree to the terms of this Payment Policy. Please read this policy carefully before making any purchases.

1. Accepted Payment Methods

We offer a variety of payment methods to cater to your convenience and preferences. The accepted payment methods are as follows:

  • Credit Cards: We accept major credit cards, including:

    • Visa

    • MasterCard

    • American Express

    • Discover

  • Debit Cards: We accept most major debit cards with a Visa or MasterCard logo.

  • PayPal: We accept payments through PayPal, which provides an additional layer of security and allows you to use your PayPal account to make purchases.

  • In-Store Payments: For purchases made at our physical store, we accept:

    • Cash (US Dollars)

    • Credit cards as listed above

    • Debit cards as listed above

  • Other Digital Payment Methods: From time to time, we may offer additional digital payment options, such as Apple Pay, Google Pay, etc. These options will be displayed at the point of sale or during online checkout.

  • Gift Cards: We accept ArtisanDogWears gift cards, which can be used for both online and in-store purchases.

2. Payment Processing and Authorization

  • Online Transactions: When you make an online purchase, your payment information is securely transmitted to our payment processor using SSL encryption. This information is not stored on our servers.

  • Authorization: By submitting your payment information, you authorize ArtisanDogWears to charge the total amount of your purchase, including applicable sales taxes and shipping fees.

  • Payment Verification: We may require additional payment verification steps to protect against fraud. In such cases, we will contact you promptly to provide further instructions.

  • Order Confirmation: Once your payment has been successfully processed, you will receive an order confirmation email with details of your purchase. This confirmation serves as acknowledgement of your order but does not guarantee that your order has been processed or shipped.

  • Order Fulfillment: Your order will be fulfilled once the payment has been authorized and verified.

3. Pricing and Sales Tax

  • Pricing Accuracy: While we strive for accuracy in pricing, errors may occur. If a pricing error is identified, we reserve the right to cancel the order or contact you to resolve the issue.

  • Prices Displayed: All prices listed on our website and in our store are displayed in US Dollars, unless otherwise stated.

  • Sales Tax: Applicable sales taxes will be calculated and added to your total at checkout, based on your shipping address or the location of the physical store where the purchase is made. You are responsible for the payment of all sales taxes related to your purchase.

  • Price Changes: Prices are subject to change without prior notice. We do not offer price matching or retroactive price adjustments.

4. Payment Security

  • Secure Payment Gateways: We use secure payment gateways that comply with industry standards to protect your payment information. These gateways use encryption and other security measures to keep your credit card or debit card information safe.

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption technology to protect the transmission of sensitive information, such as your credit card details, during online transactions.

  • PCI Compliance: We are committed to maintaining Payment Card Industry (PCI) compliance to ensure that your payment information is handled securely and responsibly.

  • Data Protection: We do not store your payment information on our servers. This information is processed by our secure payment processor.

5. Billing Procedures

  • Billing Address: Please ensure that the billing address you provide matches the address associated with your credit card or payment account. Incorrect billing information may result in payment delays or order cancellation.

  • Invoice: For online purchases, you will receive a digital invoice via email with your order confirmation. For in-store purchases, you will receive a physical receipt at the time of purchase.

  • Payment Confirmation: Your payment will be confirmed once the transaction has been successfully processed. You will receive a confirmation email for online purchases, or a printed receipt for in-store transactions.

  • Disputes: If you have any concerns about your billing information or experience an issue with payment, please contact our customer service team immediately for assistance.

6. Installment Payments & Financing

  • Installment Options: We may offer installment payment options through third-party providers from time to time. Details regarding these options, including any associated fees or terms, will be displayed at checkout.

  • Third-Party Agreements: If you choose to use an installment payment option, you will enter into a separate agreement with the third-party provider, and you will be subject to their terms and conditions.

  • Financing: From time to time, we may offer financing options through third-party lenders. These financing options will also be subject to the terms and conditions of the lender.

7. Gift Cards

  • Gift Card Purchase: ArtisanDogWears gift cards can be purchased online through our website or in our physical store.

  • Gift Card Redemption: Gift cards can be redeemed online or in our store for the purchase of eligible merchandise.

  • Gift Card Balances: You can check your gift card balance through our website or by contacting our customer service team.

  • Terms and Conditions: Gift cards are not redeemable for cash and cannot be resold.

8. Currency

All transactions are processed in US Dollars (USD). If you are making a purchase from outside the United States, your payment provider may convert the purchase amount to your local currency at an exchange rate that is determined by them.

9. Payment Policy Changes

ArtisanDogWears reserves the right to modify or update this Payment Policy at any time. Any changes will be posted on our website and will be effective immediately upon posting. We encourage you to review this policy periodically for changes. Your continued use of our website or purchase of products after changes have been posted constitutes your acceptance of the new terms.

10. Contact Information

If you have any questions or concerns about this Payment Policy, please contact us:

ArtisanDogWears
1422 Jefferson St
Wenatchee, Washington (WA)
Phone: (509) 662-2883
Email: info@artisandogwears.com
Website: https://artisandogwears.com/